HR, Safety & WorkCover Support That Actually Protects Your Business
Supporting businesses of all sizes
From small and medium businesses through to large, multi-site organisations across Australia.
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How we support your business
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HR & People Management
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Workplace Safety & Compliance
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Workers’ Compensation & Return to Work​
Why businesses choose us
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Practical, hands-on support, not just policies
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Experience managing complex workplace issues
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HR, Safety and WorkCover all in one place
Meet the Team
At East Gippsland Workplace Solutions, you’re supported by a team with real experience across HR, workplace safety and workers’ compensation.
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Led by Founder and Director Katelyn Isles, we work alongside businesses to manage complex workplace issues with a practical, no-nonsense approach.
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Our focus is simple, giving you clear, confident support to manage your people, reduce risk and keep your workplace on track.
OUR SERVICES
At East Gippsland Workplace Solutions, we provide practical, hands-on support across HR, workplace safety and workers’ compensation. Whether you need ongoing support or help with a specific issue, our approach is tailored, responsive and focused on real outcomes.
Workplace Safety & Compliance
We support businesses to build safe, compliant and well-managed workplaces, not just on paper, but in day-to-day operations.
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Our approach goes beyond traditional safety consulting. We work alongside you to identify risks, strengthen systems and embed practical processes your team can understand and follow.
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Whether you need a full system review, a targeted audit or support managing a complex issue, the focus is on bringing clarity, structure and confidence to your safety framework.
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We have strong experience across both physical and psychosocial safety, including occupational violence and high-risk environments, supporting businesses to meet their obligations while creating workplaces where expectations are clear and people feel supported.
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Our support includes:
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OHS compliance audits aligned with legislative requirements
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Psychosocial risk assessments, including workplace behaviour and mental health risks
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Occupational Violence and Aggression (OVA) audits and reviews
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Workplace and site inspections
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Risk assessments and hazard identification
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Incident investigations and corrective action reviews
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Policy and procedure development and gap analysis
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Contractor management systems and compliance reviews
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Emergency management and evacuation planning and audits
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Safety culture development and support
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Toolbox talks and safety communication
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Team-based safety coaching and leadership support​
We don’t just identify gaps, we help you fix them.
The focus is on practical solutions that reduce risk, strengthen compliance and support your team to operate safely and confidently.
Workers’ Compensation & Return to Work
We support businesses to confidently manage workers’ compensation claims, reduce risk and achieve practical, sustainable return to work outcomes.
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Our approach is proactive, structured and focused on minimising disruption to your business while ensuring injured workers are supported throughout their recovery.
We work alongside you to navigate the complexities of the system, manage obligations and implement clear, compliant processes that protect both your business and your people.
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With strong experience across claims management, return to work and premium impact, support is provided from initial notification through to claim resolution, with a focus on achieving timely outcomes and reducing long-term costs.
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Our support includes:
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End-to-end management of workers’ compensation claims
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Lodgement support and guidance through the claims process
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Return to work coordination, including suitable duties plans
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Development of job dictionaries and task analysis
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Liaison with insurers, treating practitioners and injured workers
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Attendance at case conferences, medical appointments and claim reviews
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Review and management of weekly payments and entitlements
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Support managing complex or disputed claims
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Premium impact strategies to reduce long-term costs
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Compliance support aligned with legislative obligations
We don’t just manage claims, we actively work to improve outcomes.
The focus is on reducing claim duration, supporting recovery and ensuring your business is protected from unnecessary cost and risk.
We simplify a complex system and give you confidence that your claims are being managed properly.
HR & People Management
We support businesses across the full employment lifecycle, from recruitment and onboarding through to performance management, employee relations and workplace investigations.
Our approach is practical, commercially focused and grounded in real-world experience. We work alongside you to manage people, navigate challenges and implement clear, compliant processes that support both your business and your team.
Whether you are dealing with day-to-day HR matters or more complex or sensitive issues, the focus is on bringing clarity, structure and confidence to every situation.
Our support includes:
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Recruitment and onboarding, including position descriptions, advertising and structured onboarding
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Workforce planning to ensure the right people are in the right roles
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Employment contracts, policies and procedures aligned with current legislation
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Performance management, including underperformance and improvement processes
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Workplace investigations, including complex and sensitive matters
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Psychosocial risk support, including workplace behaviour, conflict and culture-related issues
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Employee relations advice and day-to-day HR support
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Disciplinary processes and managing misconduct or behavioural concerns
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Leadership support and coaching to build capability and accountability
We don’t just provide advice, we work with you to implement it.
The focus is on practical HR solutions that reduce risk, strengthen your team and support your business to operate with confidence.
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Lanteri Haulage
Working with East Gippsland Workplace Solutions has been a valuable investment for our business.
Katelyn and the team have provided practical, hands-on support across several key areas, including workers’ compensation management, policy and procedure development, and on-site safety support. Their approach is not just about compliance, it genuinely helps us understand our obligations and implement systems that work in a real operational environment.
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The support we’ve received with workers’ compensation claims has been particularly beneficial. They took the time to guide us through the process, ensuring we meet our obligations while also supporting our workers through return to work in a structured and professional way.
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The policies and procedures developed for our business are clear, tailored and easy to apply, giving us confidence that we are operating in line with current legislation and best practice.
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What sets EGWS apart is their accessibility and ongoing support. They are always available for a conversation, whether to sense-check a situation, provide advice, or assist with an issue as it arises. Having that level of support gives us peace of mind and allows us to focus on running our business.
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We highly recommend East Gippsland Workplace Solutions to any business looking for reliable, practical and professional HR and safety support.
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ACASS
Disability-Aged Care
ACASS has had an outstanding experience working with East Gippsland Workplace Solutions. Their team is highly supportive, approachable, and consistently easy to engage with, especially Katelyn and Trish.
Communication has been clear, timely, and professional, making every interaction seamless.
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Their depth of knowledge and commitment to delivering quality services has had a significant positive impact on our organisation, for all the right reasons. They take the time to understand our needs and provide tailored support that genuinely adds value and supports me as a proactive business owner.
The professionalism and reliability they demonstrate has made them a trusted partner for ACASS.
I highly recommend East Gippsland Workplace Solutions to any organisation seeking dependable, knowledgeable, and client-focused support services and consulting services.
We initially engaged the services of East Gippsland workplace solutions to ensure we are dealing with our health and safety in the best way possible for our staff.
We established quickly that the competence of the team here to help in other areas will be a significant advantage for not only the company, but the staff also.
They now look after our HR, recruitment, OH&S compliance and documentation and additional staff training courses.
They have made all this easy, manageable, and tailored for our business.
They have integrated into the team seamlessly and handle all requirements with little fuss and exceptional results. We have no hesitation in recommending the services of East Gippsland workplace solutions.
What We're Known For:
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Managing complex workplace investigations with clarity and confidence
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Supporting businesses through difficult employee matters
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Reducing workers’ compensation costs and claim duration
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Building safety systems that work in practice, not just on paper
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Providing responsive, on-call support when it matters most
How We Work with You
At East Gippsland Workplace Solutions, we don’t take a one-size-fits-all approach. We work with you to understand your business, your people and the challenges you’re facing, then deliver practical support that fits your day-to-day operations.
With experience supporting businesses across Australia, we combine strong operational insight with a clear understanding of HR, safety and workers’ compensation requirements. We know these areas can be complex, time-consuming and, at times, overwhelming.
Our role is to simplify it.
We work alongside you as a trusted extension of your business, providing real-time advice, being available to talk through situations, attending site and supporting you through more complex matters when needed.
The focus is on helping you manage risk, meet your obligations and implement systems that are clear, practical and easy for your team to follow.
We don’t just provide advice, we help you implement it.
With EGWS, you gain a partner who understands your business, supports your people and helps you build a safe, compliant and well-managed workplace.
ABOUT US
Your Trusted Workplace Partner
At East Gippsland Workplace Solutions, we support businesses with practical, high-quality HR, safety and workers’ compensation solutions that deliver real results.
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We work with organisations across Gippsland and throughout Australia, combining a strong understanding of regional operations with clear knowledge of legislative requirements. This allows us to provide tailored, compliant and commercially sound support, without the complexity often associated with larger providers.
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We take the time to understand your business, your people and the challenges you face, delivering solutions that are not only compliant, but practical, sustainable and easy to implement in day-to-day operations.
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We build long-term partnerships with our clients, providing trusted advice, hands-on support and the confidence to manage your workplace effectively.
